Privacy Policy

1. Who We Are

FilePilotPro ("we," "us," "our") provides premium offline-first file conversion desktop utility software. Our landing page and information portal is accessible at filepilotpro.com. We are strictly committed to absolute data privacy and handling your information with maximum transparency.

2. What Data We Collect

We collect minimal aggregate data exclusively on our informational website to operate and improve our presence. Specifically:

• Website Usage Analytics: Anonymous page view metrics, browser environments, and general country-level geographic region. This data is entirely aggregated and is never connected to an individual person.
• Support Form Submissions: If you intentionally reach out using our contact channels, we collect the details you provide (name, email, and message body) strictly to reply to you.

We do not collect or have any access to:

• Your processed files or images (they remain strictly local on your device)
• Account configurations or user credentials (no registration exists)
• Payment instruments or billing identifiers (our utility is free)

3. Local Architecture Data Security

All core file execution and formatting processes happen entirely inside your local desktop hardware. When you feed data into the program:

• Files are read locally by your native machine resources
• Encoding transitions execute fully within your internal processor memory
• The output file is written directly onto your selected storage directory
• Zero data chunks are synchronized to external cloud machines at any stage

This standalone mechanism means we are structurally incapable of monitoring or logging your raw contents.

4. Web Portal Cookies

Our website utilizes only standard functional tracking safeguards strictly required for foundational web delivery. We block behavioral marketing nodes, social targeting scripts, or third-party monitoring profiles.

5. Platform Intermediaries

We work with trusted data handlers to host this web portal:

• Infrastructure Provider: Delivers base site payloads. They may track automated server headers (IP records, access times) temporarily to secure connections against distributed threat layers.

6. Data Life Cycles

Inbound email logs are held exclusively to support user assistance cycles and are purged fully within 12 months. Anonymized web trend indicators live on aggregated reporting layers for up to 24 months.

7. Privacy Framework Control

Under globally recognized privacy guidelines (such as GDPR), you retain the right to query eventual support emails we keep or request immediate expungement of previous context lists. To invoke adjustments, reach out via the contact screen.

8. Children's Protection

FilePilotPro handles asset conversions uniformly and does not target minors under 13. We maintain an architectural posture that collects no sensitive identifiers by default.

9. Policy Status

We post modifications here if update frameworks switch. Keeping an active view ensures you see how privacy stays maintained.

10. Inquiries

For questions or comments on policy guidelines, drop us a direct message at filepilotpro.com/contact.